I am committed to protecting your privacy and personal information and will never abuse your trust. In addition to the USA privacy policy, we strive to protect the personal information of our clients in the European Union. As such, we also incorporate the GDPR requirements.
Our Privacy Policy explains:
- what information is collected
- how information is stored
- how information is used
What is personal data?
Any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier, reflecting changes in technology and the way organizations collect information about people.
In addition, the GDPR applies to both automated personal data and to manual filing systems where personal data are accessible according to specific criteria. This could include chronologically ordered sets of manual records containing personal data.
It also provides answers to:
- What information does the GDPR apply to?
- What information do I collect?
- When and how do you contact me, the client/user?
Personal data you provide about yourself (for example, your name and contact details e.g. an email)
- You provide a name and an email address when making a comment on a social media post or submitting a form. What you provide is up to you and you may disclose information about your business - however this is not personal information which for the purposes of the GDPR only relates to the personal data of individuals.
When a third party contacts me on your behalf
- Personal data provided by a third party such as your name, contact details and specific circumstances.
- This may be an inquiry by a payment processing company or bank.
When you visit this website, or interact with this site or via social media
- Your IP address and browsing preferences and choices;
- Your name and username and any comments that you make.
- When you commission me to do work for you
- Your name and email address, if submitted.
Me may use your information to validate payments
All orders require a billing and shipping address. We will validate all letters of credit, cash transfers, and credit card payments before shipment. We may ask you for a copy of your personal ID and/or a photograph.
How do I collect information?
Your personal information may be collected from a number of sources. These include:
- From you when you contact or interact with this site by email or when you communicate through social media
- From forms you may complete
- From public sources of data (e.g. the contacts details you have chosen to make public on your website or social media)
- From organizations/bodies you are connect to or are affiliated with, when they provide your information to me
How do I use your information?
I process your data in order to:
- Record any correspondence or products I receive and respond accordingly;
- Send out information relating to news updates
- Enter into contracts with customers and process their orders
- We will remove any personal information from social media posts if we see it.
- Maintain relationships with individuals and organizations and send messages from time to time
How is your information stored?
Your personal data is stored in a number of ways:
- In secure databases, encrypted, located and backed-up in the cloud, around the world
With whom do I share your information??
- We do not share your data with any 3rd party.
How do I protect your data?
- I take the security of your data very seriously. Your data cannot be accessed by third parties other than those providing services as identified below.
- I engage reputable service providers to process your data on my behalf for the purposes of email correspondence, website and social media provision They are all under a duty of confidentiality, and are legally obliged to implement appropriate technical and organizational measures to ensure the security of data in line with the relevant legislation.
How long do I keep your personal data?
- Correspondence: I periodically delete contacts and associated emails.
- Blog comments and forms: If the blog comment is not published or the form submitted is nonsensical they are deleted.
- The order and marketing databases are periodically reviewed and purged. Order information is maintained online or in paper form indefinitely.
- Personal data and business correspondence in relation to all business contracts involving payment is retained for a minimum of seven years after the end of the tax year.
Cookies
Most websites, including this one, send you cookies when you visit the site in order to collect data to track traffic flows. A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or other device browser from a website's computer and is stored on your device's hard drive.
Cookies record information about the location of your IP provider, technical data about your computer and data about which pages you look at on this website and how these were accessed.
- You will always be notified via a cookie 'banner' notice that cookies are used by this site as soon as you arrive at the site.
- Whether or not you receive a cookie depends on your browser settings - which only you control.
How do I use your email and other personal information:
- Any information you provide on your order is used for that order and to process mailing labels, reports, statements, and invoices.
- By signing up or submitting a contact form you are opting in to my mailing list. Upon the first mailing, you can opt-out by selecting the unsubscribe link in the email.
Google Analytics is used to track visits tot he website. It tracks the following information:
- the pages you visit on this website and how long you spend on each page
- how you got to the site
- what you click on while you’re visiting the site
- the location generating the visit (in broad terms e.g. a city)
- Your personal information (eg your name or address) is not stored so this information can’t be used to identify who you are. Google is also not allowed to use or share the analytics data.
Questions
If you have any questions, you can contact me via the contact form on this website.